> For the complete documentation index, see [llms.txt](https://appsetup-eng.gitbook.io/cod-blacklist/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://appsetup-eng.gitbook.io/cod-blacklist/privacy-policy.md).

# Privacy Policy

Last Updated: 02.11.2025

### **Introduction**

* This Privacy Policy explains how Appsetup Eng. (“we”, “us”, “our”) collects, uses, protects, and shares data for COD Blacklist by Appsetup (the “App”).
* By installing or using the App, you (“Merchant”, “User”, “you”) consent to the practices described here. If you do not agree, do not install or use the App.

### **Data Collected**

* **Customer Identifiers:** Phone numbers, email addresses, and related identifiers you add or import for blacklist decisions. Stored in your Shopify store’s metafields.
* **Merchant/Store Data:** Shop ID/domain, feature states (toggles, rule configurations), usage status, plan gating, and operational settings needed to run the App.
* **Technical/Operational Signals:** Non-personal diagnostics, request timing, and basic error logs used to maintain reliability. Not used to identify individual customers.
* **Optional Integration Data:** If optional integrations are enabled in the future, any keys or configuration values you provide will be stored in your Shopify metafields and used solely for the features you activate.

### **Storage & Protection**

* **Merchant-Hosted Storage:** Customer identifiers and App settings remain within your Shopify environment (e.g., metafields). We do not maintain a separate external database of your customers.
* **Security Measures:** We apply industry-standard safeguards. No method of transmission or storage is 100% secure. You control Shopify user access, API permissions, and retention.
* **Retention:** Data remains until you remove it (e.g., delete blacklist entries or uninstall the App). We do not independently retain your customer data outside Shopify.

### **Use Of Data**

* **Core Functionality:** Apply your blacklist, rules, thresholds, and target payment method name to support your internal decisions about payment-method visibility at checkout.
* **Administration:** Power imports, search, pagination, status indicators (Active/Inactive), and settings within the App.
* **Analytics/Improvement:** Use aggregate, non-personal insights (e.g., feature usage patterns) to improve reliability and support. We do not sell your customer lists.

### **Sharing**

* **Shopify:** The App operates through Shopify APIs; your use is governed by Shopify’s terms and policies.
* **Legal:** We may disclose information if required by law or valid legal process. We limit such disclosures to what is necessary.
* **No Sale:** We do not sell or rent your customer data.

### **Your Rights**

* **Control:** You manage blacklist entries, rules, integrations, and deletions within your Shopify admin.
* **Access/Correction/Deletion:** You may add, edit, or delete entries in Shopify at any time. If you contact us, we can guide you to the metafields the App uses.
* **GDPR/International:** You are the controller for your customers’ data and must maintain a lawful basis, honor data-subject rights (access, correction, deletion, portability, restriction, objection), and comply with applicable law.

### **Third-Party Services**

* **Linked Services:** The App may reference or interact with third-party services (e.g., Shopify). Their privacy practices are not covered by this Policy. Review their policies before sharing personal information.

### **Risk Disclaimers**

* **No Fraud Guarantee:** The App is not a fraud-prevention guarantee and cannot ensure detection or prevention of fraudulent or fake orders. It may help reduce exposure, but you remain responsible for order review and operational decisions.
* **Configuration Responsibility:** You are responsible for the accuracy of payment-method names, thresholds, rules, and blacklist entries, and for testing behavior in checkout before going live.

### **Policy Updates**

* We may update this Policy at any time. Significant changes will be posted in the App or on our website. Continued use after updates constitutes acceptance of the revised Policy.

### **Contact**

* For privacy questions or requests, contact **<team@appsetupeng.com>**.
