COD Blacklist by Appsetup

Stop risky Cash on Delivery (COD) orders before they happen. COD Blacklist lets you import customers into a centralized blacklist and disable specific payment methods (like COD) for them at checkout—reducing RTO, fraud, and operational costs.

Overview

  • Maintain a single blacklist of customers you don’t want using certain payment methods.

  • Import customers (e.g., via CSV) and manage them in one place.

  • Enforce payment method restrictions at checkout using Shopify Functions for speed and reliability.

Key Benefits

  • Reduce RTO and Fraud: Prevent known offenders from selecting COD.

  • Targeted Payment Controls: Disable specific methods (COD or others) only for blacklisted customers.

  • Simple Management: Import, review, and update your blacklist quickly.

  • Minimal Checkout Friction: Keep all other payment methods available for everyone else.

How It Works

  • Import Customers: Add customers to your blacklist (CSV import supported).

  • Choose Payment Methods: Select which methods (e.g., COD) to hide for blacklisted customers.

  • Enforce at Checkout: Restrictions apply instantly via Shopify’s payment customization.

  • Test & Launch: Verify behavior with a quick test checkout.

Common Use Cases

  • Disable COD for customers with prior RTO or chargebacks.

  • Block COD for specific emails, phones, or customer IDs imported in bulk.

  • Allow all non‑COD methods for blacklisted customers to preserve conversions.

Why COD Blacklist?

  • Focused and Effective: Purpose‑built for blacklisting and payment control.

  • Fast to Configure: Set once, enforce everywhere at checkout.

  • Scales with You: Manage large lists and update in seconds.

Plans & Limits

  • Free tier to get started; higher tiers increase monthly usage and scale for growing stores.

  • See the in‑app Pricing page for details.

Requirements

  • Shopify store with Checkout Extensibility enabled.

  • Activate the app’s payment customization to enforce rules.

Need help? Use the Support link in the app or contact Appsetup.

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