Payment Rules Page

Control when to hide specific payment methods (e.g., COD) at checkout. Create simple, targeted rules by order total, shipping, location, or customer tag.

Overview

• Lists all rules with status badges (Active/Inactive), a short summary, a toggle, and a Settings button.

• Primary action: Add rule.

• Empty state guides you to create your first rule.

Creating A New Rule

• Click Add rule to open Create rule.

• Choose a rule type:

  • Order: Hide payment by order total range.

  • Location: Hide payment by country (or show only for selected countries).

  • Shipping: Hide payment by shipping rate name(s).

  • Customer: Hide payment for tag cod_blocked.

• A new rule is added with sensible defaults, ready to edit.

Customizing A Rule

• Click Settings on any rule to open Edit rule.

• Payment Method Name:

  • Set the exact payment method label to hide, e.g., Cash on Delivery (COD).

• Order Total:

  • Min amount and/or Max amount to define a range. Leave blank to skip a bound.

• Location:

  • Mode: Hide for or Show only for.

  • Countries: search and add ISO country options; remove with the × on each tag.

• Shipping:

  • Shipping rate names (comma separated): match one or more rate titles.

• Customer Tag:

  • Triggers when the customer has tag cod_blocked (no extra input).

• Save changes to persist. You can also Delete a rule from the Edit modal.

Activating Rules

• Use the toggle on each rule to turn it ON/OFF.

• Active rules show a green “Active” badge and apply immediately at checkout.

Workflow Tips

• One rule targets one payment method name. Create multiple rules if you hide different methods under different conditions.

• Use the Customer rule for blacklist-style control: tag customers as cod_blocked to hide COD only for them.

• Use Order/Shipping/Location rules to expand or narrow when payment methods are hidden.

Verification

• After enabling a rule, start a test checkout that matches its conditions.

• At the payment step, confirm the targeted method is hidden.

• If it’s not:

  • Ensure the rule’s toggle is ON.

  • Check the payment method name matches your storefront label exactly.

  • Confirm the app is Activated (payment customization enabled).

  • Try a fresh checkout session.

Need help? Contact Support in‑app. We typically respond within 20 minutes—include your email and a short description of your test scenario.