Privacy Policy
1. Introduction
This Privacy Policy ("Policy") explains how Appsetup Eng. ("we", "us", or "our") collects, uses, protects, and shares data in relation to the use of Appsetup Popups (the "App"). By installing or using the App, you ("User", "Merchant", or "you") agree to the collection and use of your data as described in this Policy. If you do not agree with this Policy, do not install or use the App.
2. Collection of Data
2.1. Personal Information
Customer Data: When your customers interact with a popup, information such as their email address may be collected. This data is primarily stored via your Shopify metafields and is used to enable reward functionalities and track interactions.
Merchant Information: Your store information (e.g., your Shopify domain) may be collected to personalize the App experience and to verify eligibility for certain features.
2.2. Usage Data
Automatic Data Collection: We may automatically collect technical information such as IP addresses, browser type, device details, and interaction metrics (e.g., popup impressions, click-through rates) to help improve the App’s performance.
Interaction Data: Data regarding customer interactions with your popups (such as when a popup is shown, when it is interacted with, and when rewards are triggered) is recorded to provide you with performance insights.
3. Data Storage and Protection
3.1. Data Storage
Merchant-Hosted Storage: All customer data collected through the App is stored via your Shopify metafields. This means that while the App facilitates data collection and processing, the data itself remains within your store’s environment.
3.2. Data Security
Security Measures: We implement industry-standard security practices to protect any personal data transmitted through the App. However, please note that no method of transmission or storage is 100% secure.
Data Retention: We retain your data only for as long as necessary to provide the App’s services. You are responsible for ensuring compliance with any applicable legal retention requirements.
4. Use of Data
4.1. Provision of Services
Essential Functionality: The data we collect is used to enable the core functionalities of the App—including popup creation, reward calculation, campaign management, and performance tracking.
4.2. Analytics and Improvement
Performance Analysis: Data is used to generate insights and statistics (e.g., impressions, subscriber counts) which help you optimize popup performance and improve user engagement.
4.3. Marketing and Customer Engagement
Reward Processing: Information collected through customer interactions is used to automatically generate and apply rewards (such as discounts, free shipping, or free products) when a customer completes a popup form.
5. Sharing of Data
5.1. Third-Party Service Providers
We may share your data with trusted third-party service providers who assist in the operation of the App. These providers have access only to the data necessary for providing services to us and are contractually obligated to maintain its confidentiality.
5.2. Legal Requirements
We may disclose your data if required to do so by law or in response to valid legal requests from government or law enforcement agencies.
6. Your Rights and Choices
6.1. Consent and Control
Consent: By using the App, you consent to the collection and processing of your data as described in this Policy.
Opt-Out and Deletion: You may request access to, correction, or deletion of your personal data by contacting us. However, note that removing certain data might affect the functionality of the App.
6.2. GDPR and EU Compliance
Legal Basis for Processing: We process personal data based on your consent, the necessity to perform our contractual obligations, compliance with legal requirements, or our legitimate interests.
Data Subject Rights: As an EU data subject, you have the right to request access, correction, or deletion of your personal data, as well as data portability and the right to restrict or object to data processing.
7. Third-Party Links and Services
The App may include links to third-party websites or services. This Policy does not extend to those sites; we recommend reviewing their privacy policies before providing any personal information.
8. Updates to the Privacy Policy
We reserve the right to update this Policy at any time. Any significant changes will be posted on our website or within the App. Your continued use of the App after such updates constitutes your acceptance of the revised Policy.
9. Data and Reward Disclaimer
Reward Processing: The App automatically generates discounts and rewards when a customer completes a popup form. We are not responsible for any discrepancies or issues arising from reward fulfillment.
Independent Reward Outcome: The reward selection process uses a weighted random algorithm based on your configuration. Although the probabilities are set as described, the actual outcome is determined by chance. Appsetup Popups is not liable for any perceived imbalance or unexpected outcomes in the reward process.
Merchant Responsibility: You are solely responsible for verifying that your reward settings (fixed rewards or campaign rewards) are correct and appropriate for your business model.
10. Contact Information
If you have any questions or concerns regarding this Privacy Policy, please contact our support team via the in-app chat or at: Email: appsetupeng@gmail.com
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